Ax 12 Terms & Conditions — Rules and Conditions of Use
This page sets out the full Terms & Conditions for using the ax 12 platform. These Terms apply automatically whenever you register on our site or use any of our services. Please read the entire document carefully before you begin. If you have any questions, please reach out to our FAQ Section View.
Acceptance of Terms
By accessing the ax 12 website or mobile application, or by using any of our services, you automatically agree to these Terms & Conditions. These Terms constitute a legally binding agreement, so it is essential that you read each clause carefully before using our services. If you disagree with any part of these Terms, please refrain from using our services.
These terms clearly define the rights and responsibilities of both the user and ax 12. We reserve the right to modify or update these terms at any time. A clear notice will be posted on the platform before any changes take effect, and we will make every effort to inform registered users accordingly.
These Terms & Conditions apply only to individuals aged 18 or above. Minors are not permitted to register or use the ax 12 platform. By registering on the platform, you confirm that you are at least 18 years of age and that you are able to use this service in compliance with applicable laws in Bangladesh.
Account creation & security
Registration Process
To open an account on ax 12, you must provide accurate and complete personal information. We reserve the right to suspend or close any account registered with incorrect, false, or incomplete details. Each user may operate only one account; creating multiple accounts is strictly prohibited.
Your account is activated by verifying the mobile number or email address provided at registration. As part of the identity verification (KYC) process, you may be asked to provide your national ID or passport details. This information will be used solely for identity confirmation and legal compliance purposes.
Account Security & Suspension Policy
It is your responsibility to keep your account password and login credentials completely confidential. Do not share your password with anyone, and always log out after accessing your account from an unfamiliar device. If you suspect any unauthorized access to your account, notify our support team immediately.
Ax 12 may suspend or permanently close an account at any time for the following reasons: providing false information, fraudulent activity, operating multiple accounts, bonus abuse, or violation of these Terms & Conditions. If an account is closed, any remaining balance may be returned subject to verification.
Users may also request to close their account at any time. As part of our responsible gaming commitment, options for temporary account deactivation and self-exclusion are also available. For more details, please visit our Responsible Gaming Visit the page.
User responsibilities
While using ax 12, you are required to conduct yourself honestly, ethically, and in compliance with applicable laws at all times. Any form of fraud, hacking, scripting, or unauthorized access to another user's account is strictly prohibited on the platform. If such activity is detected, the account will be immediately closed and legal action may be taken.
Before participating in any betting or gaming activity, please ensure that such services are legal in your jurisdiction. ax 12 is not responsible for any breach of local laws applicable in your area; that responsibility rests entirely with the user. It is your obligation to confirm that using this service is lawful from your location.
Treat other users on the platform with respect. Any form of threats, abusive language, discriminatory remarks, or harassment is considered a violation of these Terms & Conditions. You are fully responsible for all activity conducted through your account.
It is your responsibility to ensure the security of your device and internet connection. Exercise caution when logging in from a public or shared network, and always log out after completing any transaction. ax 12 will not be held liable for any data theft or loss resulting from your own negligence.
Platform Usage Rules
Betting & Gaming Rules
All betting and gaming activity on ax 12 is conducted in accordance with established rules. Each market has its own rules, which are clearly stated when the market opens. If a market is cancelled or suspended, the relevant funds will be returned to the user's balance. ax 12 reserves the right to amend any declared result at a later stage in the event of a technical error.
Bonus & Rewards Policy
Bonus and reward offers on ax 12 are subject to specific terms and conditions. Each offer clearly states the applicable wagering requirements and expiry date. If bonus abuse or attempts to claim benefits through multiple accounts are detected, the bonus may be cancelled and the account suspended. For full details on bonuses, Rewards Page View.
Prohibited Activities
The following activities are strictly prohibited on the platform: using automated software or bots, operating multiple accounts, money laundering or processing illicit funds, attempting to steal other users' information, and attempting to compromise the platform's security systems. These activities may constitute criminal offences under the laws of Bangladesh.
Intellectual Property
All content on the ax 12 platform — including logos, designs, software, text, images, and other materials — is protected by our intellectual property rights or those of our licensors. Copying, republishing, distributing, or commercially using any content without prior permission is strictly prohibited. Browsing the site for personal, non-commercial purposes is permitted.
Payment & Transaction Information
Deposits & Withdrawals
All financial transactions on ax 12 are conducted in Bangladeshi Taka (BDT / ৳). Deposits are accepted via bKash, Nagad, Rocket, bank transfer, and other available payment methods. Minimum and maximum limits vary by payment method and can be found on the payments page.
Withdrawal requests are typically processed within 1–3 business days. Your account must have completed identity verification before a withdrawal can be made. Winnings derived from bonuses cannot be withdrawn in excess of your deposited amount unless the applicable wagering requirements have been met. We reserve the right to temporarily hold any suspicious transaction pending review.
If a payment fails due to a technical error or network issue during a transaction, the amount will be automatically returned to the source account. If the refund is delayed, please contact our support team. In the event of a duplicate deposit for the same transaction, it will be corrected after verification.
Anti-Money Laundering
Ax 12 strictly adheres to Anti-Money Laundering (AML) policies. If any suspicious financial activity is detected, we are legally obligated to notify the relevant authorities. Deposits or withdrawals from third-party accounts are strictly prohibited — any such activity will result in immediate account suspension.
For high-value transactions, additional documentation (such as proof of income source) may be requested. This is part of our regulatory compliance process and is in place for the protection of our users. Refusing to cooperate with this process may result in the transaction being unable to proceed.
Limitations of liability, third parties & applicable law
Limitations of liability
The ax 12 platform provides services on an "as is" basis. ax 12 is not directly liable for losses arising from technical disruptions, server downtime, or third-party service failures. We are committed to ensuring maximum uptime and a smooth experience, though some interruptions may be unavoidable.
Ax 12 accepts no liability for financial losses incurred through betting or gaming. Users participate at their own risk and are solely responsible for staying informed of the potential risks involved. We provide a range of tools and support to help promote responsible gaming.
Third-party links & services
The ax 12 platform may occasionally use third-party payment gateways or services. These third-party services have their own terms and conditions and privacy policies, for which ax 12 bears no responsibility. You are advised to read the terms of any third-party service before using it. If you experience any issues with a third-party service, please contact that provider directly.
Changes to terms & applicable law
Ax 12 reserves the right to modify these Terms & Conditions, in part or in full, at any time. For significant changes, we will post a notice on the platform and make reasonable efforts to inform registered users. Continued use of the service following any changes will be taken as acceptance of the updated Terms.
These Terms & Conditions are governed by and interpreted in accordance with the applicable laws of Bangladesh. Should any dispute arise between the parties, an attempt will first be made to resolve it through mutual discussion. If a resolution cannot be reached, the matter will be settled in the appropriate courts of Bangladesh.
These Terms & Conditions are written in Bengali, and the Bengali version shall be considered the definitive text. If any clause is found to be partially or fully unenforceable, the remaining clauses shall continue to apply. For more information about these Terms & Conditions, please contact FAQ Browse the section or contact our support team.